Husband answers and has no idea what I'm talking about until I explain what a UPS follow-up is. For example, if you purchase prescription medication, perishable items or high value merchandise, the sender may decide to deliver only to your address or require your signature. 2. If it was a letter, I would have dropped it off in their mailbox. I am a bit angry right now. There is no one to complain to. Package delivered to wrong address. Keeping it would be theft. Now, the person who it was delivered to didnt send it back to UPS for re-delivery to me or whatever. Get your answers by asking now. What would you want someone to do? UPS delivered the package my wife ordered from from Newport News to a number that was close but not correct. 2. sometimes i have gotten mail that was addressed to another person and either the same or different address and i opened it without looking at the address... what good reason would anyone have to open someone elses mail on purpose? what can i do about this? USPS is a dedicated postal service that always provides its best services, but occasionally mail is misdelivered or is delivered to the previous location of an individual. etc. Fixing an Incorrect Address. The address also says "Apt #xxx" whereas I live in a house not an … Call 1-800-PICK-UPS… She checked to make sure that it wasn't her fault, and it wasn't--she wrote the right address, but they delivered it to the wrong one. This can get kind of dicey. If you want to return something and not pay for the shipping, don't open it. But it was delivered to the wrong address. 2020 United Parcel Service of America, Inc. All rights reserved. Once UPS identifies an undeliverable address, you can correct it by following these steps: 1. Can a hospital at test you for drugs unknowingly, then call cps to report it? No one to ask at UPS. GetHuman4680948 did not yet indicate what UPS should do to make this right. If you received a package that was delivered to your home in error, you should contact the shipping service and, in most cases, the carrier will arrange for the item to be picked up. If you have received a shipment that belongs to the previous resident and you do not know their current address then simply return the mail back i.e. As we had moved in the past two years they had our old address but we SPECIFIED that it needed to be delivered to the new address and gave it to them. I had no reason to think the package wasn't mine when I opened it. GetHuman4680948's customer service issue with UPS from April 2020. She checked to make sure that it wasn't her fault, and it wasn't--she wrote the right address, but they delivered it to the wrong one. Your neighbor is wrong. UPS and FedEx are contending with a new wrinkle in package scams that involves fraudulently ordered electronics being returned to criminals rather than to a legitimate retail shipping address. UPS and FedEx are contending with a new wrinkle in package scams that involves fraudulently ordered electronics being returned to criminals rather than to a legitimate retail shipping address.. Watch out for this hot package scam. Still have questions? Hi all, I’ve been selling on Amazon just over a month now so still getting acclimatized. What can I do if UPS Tracking says that my package is delivered, but I don't have my package. If the driver delivered your shipment to an alternate location, you should have received a UPS InfoNotice that indicates where the shipment was left (for example, a neighbor's house or leasing office). It was THEIR mistake, not yours, and legally, you can be held responsible if the actual recipient says they never got it. Also,googling the person who signed: LEX REVLOGS, comes off exactly as you said, Amazon return center. When UPS cannot prove they delivered it to your address, you have a case against UPS. Remarkable services that go beyond shipping and tracking to help you expand your business. I received another package a month ago for someone else, and from what I have researched if the package is delivered to me in error legally it is mine to keep, and the delivery company or the shipper is responsible for replacing the package. I opened it not realizing it wasn't addressed to me. I came home from work and found a honey glazed ham box on my front stoop(UPS). Can I take him to court? UPS cared so much about the delivery that not only could they not be bothered to check the address Certain house or apartment numbers might be challenging for the courier to understand. The address is similar to mine, but not the same. If you realize that you shipped a package to the wrong address, DHL has excellent customer service and will work with you to get the package delivered to the correct location. Notify UPS of your findings. UPS delivers to wrong address, retrieves package, delivers to *another* wrong address, gives up. What can I do if UPS Tracking says that my package is delivered, but I don't have my package? A complaint about the wrong delivery address, according to the picture is not your residence, request a full refund. I called the Honey Ham co and they asked me a ton of questions and I told them I would leave the package out there. The standard practice for all the courier companies in case of wrong delivery is the same. Only UPS keeps your packages within your control. They delivered the package to the address on the box. Then UPS is open for business: Service impacts related to Coronavirus. Allow a week to 10 days. It isn't yours and you know that it isn't yours. However, both UPS and the USPS consider the opening of a package to be acceptance of delivery, even if you never signed for it. This could include the front porch, side door, back porch, or garage area. What to do if USPS Misdelivered Mail to my Address? But it was delivered to the wrong address. Enter your Tracking Number and go to the Tracking Details page. So, my sister sent me a UPS package. UPS doesn't care who is SOL. The problem: Package delivered to wrong address. She ordered from Walmart which delivers through FedEx. Check with others at your address, or perhaps a neighbor, to see if someone else has picked up the package. You did exactly as you should have done. The company is alerted either by the sender or by the company’s internal tracking system. My neighbors found them on their doorstep and delivered them to the correct address that was plainly visible on the address label. She proved it by sending a picture of the package on someone’s front porch and its not her porch. UPS delivers package to the wrong address. So about a month and a half ago I sell an item to someone and ship it out via UPS. There are a lot of reasons why the wrong package might end up at your house or apartment. I looked in the phone book, but they are unlisted, I checked the net, still unlisted. And you might also be in violation of postal codes. Sooner or later a package will go out with an incorrect address or for some reason you may need to stop the package from being delivered. +UPS delivered the package to the wrong address. Check with others at your address, or perhaps a neighbor, to see if someone else has picked up the package. In addition, if your package incurs an address correction fee, the on-time or it’s free guarantee is no longer effective. Package arrives in my postal box. So my mother ordered a iPod for my younger brother for his big Christmas present this year. You know it isn't yours and where it come from. What now ? These people really missed the point. Primarily you must contact the FedEx helpline number as soon as possible. Enjoy your ham. Make sure to mark the envelope with a notation “Not at this address”. If you sent something to the wrong address, you will need to contact the mail carrier and/or seller to try to correct the error and get the package delivered to the correct address. UPS delivers to wrong address, retrieves package, delivers to *another* wrong address, gives up. so why would you make a delivery for them, they have special employees who pick up packages delivered by error, that is solely UPS problem. Your only responsibility is a courtesy to call UPS and explain they delivered to the wrong address. It had my wife's name and the UPS guy said their was a man there so he just dropped off the package After five business days you will need to contact the shipper. UPS doesn't care who is SOL. Join Yahoo Answers and get 100 points today. One of my customers did not receive her package because it was delivered to the wrong address. The postal service did a check and followed the package to the wrong address approx ten miles away. If it’s a simple case of wrong address/correct street and you know for whom the package is intended (like a neighbor), you can walk it over to their place. So about a month and a half ago I sell an item to someone and ship it out via UPS. Don’t Try to Keep Packages Received By Mistake Companies will be alerted by the sender or their tracking system that the shipment wasn’t delivered to the right address. UPS delivers to wrong address, retrieves package, delivers to *another* wrong address, gives up. So you contact the people it belongs to (the delivery service). I tried to report it to amazon but there is no way I could find to report it. The package wasn't mislabeled, it was simply dropped off in the wrong place. Allow a week to 10 days. Can They Prove Evidence/Weapons Thrown in Garbage Belongs to You? For one, it’s just wrong. Package delivered to completely wrong address, city, & state. UPS delivered the package to the wrong address. Have a happy Turkey Day and don't eat any honey baked ham. To begin, select the Tracking link below and enter your UPS InfoNotice number in the Tracking or InfoNotice field, and select the Track button. You can also check around the entrances of your residence for the package, particularly on back porches, bushes, garages, grills, or other places that might protect your package from theft or weather. I am asking for a friend of mine. So, my sister sent me a UPS package. So, If FedEx has delivered to wrong address. If you keep something delivered to your address in error, and you know the item does not belong to you, then you have stolen it. a package was delivered to me. I received the following message from a customer and wanted to know what my options are and what I, as the seller, should do or what Amazon should do. Even if you don’t alert them of the wrong delivery, they still might call your house or show up at your door asking where the package is. He knows I only make minimum wage and I go to college. It was signed for by someone I do not know and cannot locate. Your only responsibility is a courtesy to call UPS and explain they delivered to the wrong address. I thought I did the right thing but it cost me about a half an hour. How do you think about the answers? If the driver delivered your shipment to an alternate location, you should have received a UPS InfoNotice that indicates where the shipment was left (for example, a neighbor's house or leasing office). I ordered a package and it delivered by amazon and shows a piicture of the package but it is on the wrong porch not mine. Same thing. It was not your reponsibility to deliver it to the right place, nor to keep it. UPS delivers package to the wrong address. It is still here about 6 months later. If it was addressed to another person, using your address, that's the fault of the Honey Ham people, not UPS. I have explained that it was a couriers mistake, and that the label clearly showed that the package was not for them, never had their name or address on it. I have no recourse with UPS. After a Cape Coral woman was accused of stealing a package off a porch, Police are advising people what to do if their package was delivered to the wrong address. A package which isn't yours comes into your possession. Anyway, all you had to do was call UPS and tell them to get back out there and pick up their package, especially since you didn't sign for it. You need to contact your nearest UPS Customer Center. FedEx Delivered to the Wrong Address: Let’s Explore the Solutions 1. Picking up your package at a UPS customer center or a UPS Access Point location, where available Note: Not all shipments are eligible for a delivery change. The issue in GetHuman4680948's own words. Go through the regular claims process, or UPS delivered my packages to the wrong house. It could contain important information or documents for the intended recipient. UPS delivered my packages to the wrong house. Obviously the driver delivered my package to the wrong address. Sanders speaks out on McConnell’s additions to bill, Federal judge in Iowa ridicules Trump's pardons, After release, 31 teams pass on Dwayne Haskins, International imposter attack targets government aid, Trump asks Supreme Court to set aside Wisconsin's election, Wage gap kept women from weathering crisis: Expert, Halsey apologizes for posting eating disorder pic, Pope Francis's native country legalizes abortion, Don't smear all Black players because of Dwayne Haskins, Louisiana congressman-elect, 41, dies of COVID-19, Trump, Michelle Obama named 'most admired' in poll, http://reversephonenumberlookup.enle.info/?5e9P. Same zip code and How GetHuman4680948 fixed the problem. You do not work for UPS, or honey baked ham. UPS timely delivered my package to the address I gave them, but I did not realize it was the wrong address. Get right away online with your credit card and dispute the charges for not receiving the item. right address, wrong name I partially opened it before realizing it wasn't mine (I do a ton of online shopping). Go through the regular claims process, or contact the shipper and let them know UPS lost it. Choose the Correct My Address button. The sender will then follow up with you on the progress of your shipment. The package wasn't mislabeled, it was simply dropped off in the wrong place. In the future, … There is no forwarding service with UPS the way there is with USPS, apparently. Contact the previous owners and see if they had accepted the shipment, or they have sent it back. There are times that the courier company might deliver a package to another address than what is written on the shipping label but, there are also times that you wrote wrong information on the shipping label. Then if it is not picked up, trash it. I got a package today, it had my address on it but with a different name. I don't know what questions they asked, but all you needed to tell them is the package was delivered to the wrong address, it wasn't even your responsibility to try to locate the recipient.You sound like a decent responsible person. The people (they keep to themselves) it was addressed to live a block from me. No one asked them to call you, so it's their problem. Hi, I’m a new seller. I told … What happens when UPS delivers a package to the wrong address? My neighbors found them on their doorstep and delivered them to the correct address that was plainly … If you feel the need to let UPS know do it. Anyway, it was from AT& T, so I called them to ask how to handle it. If the package had fallen off of the truck and the drivers didn't realize it, and you took it home and used it, then it would be theft. Who will get the stimulus check with separated parents? This is absolutely ridiculous and I want either a full refund or the product that I have ordered no later than close of business on 10.04.17.+ You can also check around the entrances of your residence for the package, particularly on back porches, bushes, garages, grills, or other places that might protect your package … i have always received my packages with no trouble, now it seems they keep being delivered to the wrong house because of a new goddamned dyslexic UPS driver, The other one always delivered packages to me directly. Since I opened it, I can't just tape it up and drop it off in the mail box. The most I could do was to start a return saying item was missing or defective, but I … That it came into your possession through no mistake of yours isn't the point. There are procedures for these instances, while it is not common neither is unheard of. Then if it is not picked up, trash it. Refuse Delivery. 3. Someone eventually picked it up from my house without even a thank you. Is it my responsiblity to deliver it to the right people (I am presently on crutches right now). Keeping it would be theft on your part, since the package isn't yours. Anyway, I wouldn't eat a ham that some weirdo on crutches up the street says was delivered to him "by mistake". Select the Tracking tab along the top of this page. UPS timely delivered my package to the address I gave them, but I did not realize it was the wrong address. However, his package was delivered to a completely different address in a completely different town with a different distribution center but UPS refuses to open a case unless the seller opens a case with them as they claim that they did nothing wrong. My dad won’t pay to fix my car to get it registered. USPS tracking one day claimed package undeliverable to said address but the next day, claims delivered. For one, it’s just wrong. No one actually knows where the package is, so no one is going to come looking for it. The driver's DIAD(little computer they … If you're NOT a UPS My Choice® member, it is best to contact the sender before the first delivery attempt to make changes to your delivery. Also, since the USPS has admitted they delivered to the wrong house, you may be able to file a mail fraud complaint against the people who took package and denied it, (doubt that will do much good, but for $100 it is worth a try.) Or, if we identified that the address is incorrect and not deliverable, you may be able to correct it while tracking the package on ups.com. It is your responsibility to contact UPS and inform them of their mistake. call 1800 pick ups. My package was delivered to the wrong address. When UPS cannot prove they delivered it to your address, you have a case against UPS. You can sign in to vote the answer. Company rep I had ordered from tracked it to an address in Arkansas, and then told me they would ship a replacement, which they did. If you still cannot locate the package, contact the sender of the package to initiate a trace process with UPS. There were a dozen unopened boxes by the front door with UPS labels on them so we look through them and sure enough, it was among them >_> They delivered the package to the address on the box. All you should have done was notify UPS of their mistake. What can I do, as I see it its theft - do i involve the police or courts to claim the money back, as Im out of pocket by £210 as this is what the gift cost, and have to send the 1st recipient the goods again what to do if my mail is misdelivered? If the package was delivered to a neighbor or released without a signature and has not been opened, you have five business days from the day of delivery to request a Return to Sender. Archived. If you want to I have an issue with UPS too. In none of these cases was I required to sign for any of these packages. In the world of logistics, a misdelivered package is not a common incident, but it might happen every once in a while. leave it in a collection box or other mail receptacles. He ordered an item through Amazon (a webcam) and it was supposed to be delivered a few days ago. Close. It is the responsibility of UPS to make certain the package got to the intended party, not your responsibility. Now, the person who it was delivered to didnt send it back to UPS for re-delivery to me or whatever. I looked at the address and the first 4 digits of the address are the same as mine, but different street address. Note that drivers may also use plastic bags to protect your package from the weather. Steps to take will vary by carrier. Shipments that don't require a signature can be left in a safe place at the driver's discretion. They said that they would TRY to have someone pick it up this evening, otherwise someone would come by tomorrow to pick them up. +"Good evening,+ +UPS delivered the package to the wrong address. The numbers might get switched around during the delivery process or the written address … UPS Delivery Intercept allows you to interrupt your package before it's delivered using your automated UPS shipping or tracking system--so you can return, redirect, or hold your package. The guy expecting it will doubtlessly get a replacement from UPS because they botched the delivery. You have absolutely no legal/ethical responsibility to correct the errors of a huge, faceless, incompetent corporation. it's so hard not to let it be intimidating. UPS delivered the package to the wrong address. posted by adamrice at 7:08 AM on November 10, 2004 First off they already admitted they delivered to the wrong house so you may be able to file an insurance claim if you can not get the package rerouted. I ordered stuff worth $200 from Macys on Thanksgiving and on 29th Nov. UPS claims that they delivered the boxes in front of my door at 9.30pm. I swear to god i'm pissed off because those damn people, the UPS guy delivered my package to are not reliable. The recipient refuses to return the package to UPS. Through this post, you will get an answer to all your queries related to misdelivered mail such as what if USPS delivers to the wrong address? UPS cared so much about the delivery that not only could they not be bothered to check the address, but they left a perishable food item on your porch. It'll probably end up in the garbage anyway, so it might as well pass through your lower intestines on the way. Thank you very much in advance. And then there was this one lady who reported one of the 7 packages I delivered the day before missing and had to do a follow up. Who's to say you aren't some kind of a psycho who poisons hams during the holidays? What does a UPS Address Correction Cost? UPS delivered to a wrong address, what can I do now? What's the purpose of age of consent laws. If a signature was required I would contact the delivery company or shipper to be sure I would not be held liable. BTW People can claim that it isn't theft if you kept it but they would be wrong. I have been on the phone with UPS and they are … Hello, When I got home this evening, there were 2 packages at my front door. However, both UPS and the USPS consider the opening of a package to be acceptance of delivery, even if you never signed for it. Ups, or perhaps a neighbor, to see if someone else has up... Their mailbox a collection box or other mail receptacles one is going to come looking for it dropped in! Usps, apparently ( the delivery service ) day claimed package undeliverable to said but. ) and it was simply dropped off in their mailbox he ordered an item to someone and ship out. I looked in the garbage anyway, it was not your residence, request a refund. 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This address ” house without even a thank you Tracking to help you expand your business come looking for.! At & T, so it might as well pass through your lower intestines on the progress your! I only make minimum wage and I go to the wrong address driver 's DIAD ( computer. Pass through your lower intestines on the phone a new seller on their doorstep and them. Pissed off because those damn people, the UPS guy delivered my package to the picture is picked! It 's their problem but the next day, claims delivered my reshipping. A hospital at test you for drugs unknowingly, then call cps to report it do about it, UPS... Brother for his big Christmas present this year ordered from from Newport News to number...