The situation on Wilderness Adventurer is unfolding just five days after one of the first cruise ships in Europe to resume operations experienced a significant coronavirus outbreak . Moved most crew out of crew quarters and into guest cabins that were not utilized. The ship was the first of Alaska's COVID-abbreviated tourist season. Crew member training in COVID-19 symptom observation, identification, and reporting. Sanitation rounds every 4 hours onboard. (Alaska only), Arrival on the day of your departure/embarkation is requested. (Alaska only) Please enjoy Juneau/local communities. This helps reduce exposure. Daily sanitation of all touchpoints in staterooms, with attention to handles, doorknobs, switches, etc. While covid effected the entire United States, uncruise was already struggling to keep up. No COVID-19 Spread on First UnCruise Adventures Alaska Sailing, Testing Accuracy Questioned Rapid COVID-19 Testing Likely to Be Part of Resumption of Cruising Reviews Health questionnaire for all guests and crew. Sneeze Guards installed at bar/lounge area. We encourage you to reach out to your individual providers to confirm details. “The guest is showing no symptoms and no other guests or crew are showing outward symptoms of any kind,” the company said in a statement on its website. We are updating our website. Placement of additional hand sanitizing stations throughout the vessel. Stocked with supplies and a bountiful sense of adventure, follow Steinbeck’s path into the protected waters of Cousteau’s “world’s aquarium.” Active exploration and a menagerie of wildlife await you! The ship was the first of Alaska's COVID-abbreviated tourist season. Required negative COVID-19 testing certificate presented pre-embarkation. This made social distancing at meals and meetings very easy to maintain. Provided logo masks for interior use and buffs for use during activities off the boat. We ensure you that your experience with us is our top priority. The phone tree focused on regulatory, crew family, guest agents, and family, etc. Alaska's first cruise of 2020 has already had to cancel early after one of the passengers on the small tour tested positive for the coronavirus. UnCruise destinations are wild places: Alaska, the Hawaiian Islands, Mexico's Sea of Cortes, the Galapagos, Latin America (Costa Rica, Panama, Colombia, Belize, and Guatemala), and the U.S. Pacific Northwest (the Columbia & Snake Rivers, the San Juan Islands & Olympic National Park). © 2020 UnCruise® Adventures | American Owned & Operated | 888-862-8881 | uncruise.com Upon arrival, passengers may be retested at the airport. Guests self-select dining partners for the week and created their own microbubble for the meals they would have aboard the ship. We've provided links to testing options below for reference. 34 UnCruise Adventures reviews. What is the UnCruise Adventures pre-cruise and embarkation process for COVID-19? Boarding by small groups of 1-6 people. UnCruise Adventures confirmed Tuesday that a passenger on its current Alaska sailing tested positive for Covid-19. UnCruise Adventures’ is a responsible travel and adventure leader in the small boat industry. UnCruise Adventures has launched its own adventure travel podcast, No Ordinary Adventure. Q. All guests and crew were retested, at which time negative tests were returned and guests were greenlit by the State of Alaska to return home. Cocktails and hors d'oeuvres will be kept behind transmission barriers and passed to guests individually. UnCruise Reports Positive COVID-19 Case on First Voyage. The crew will quarantine on the vessel in port at Juneau. Guests on a 5-day program retested in upon arrival in Juneau. Please visit our Travel Updates page for current COVID-19 information. Prior to arrival, guests are encouraged to minimize contact and must complete a COVID-19 test that meets the entry requirements for UnCruise and the arrival state. This allowed us to quickly move guests off the boat and away from the crew, reducing the opportunity for transmission. UnCruise Adventures cut short the first U.S. voyage during the pandemic after a guest tested positive for COVID-19 aboard the Wilderness Adventurer in Alaska. The curtailed trip by UnCruise Adventures was the first of the season. One of the first cruise ships to resume overnight sailing in U.S. waters since the coronavirus shut down the cruise industry this year has reported one case of COVID-19 on board. UnCruise Adventures cut short the first U.S. voyageduring the pandemic after a guest tested positive for COVID-19aboard the Wilderness Adventurer in Alaska. The crew were young, enthusiastic friendly knowledgeable and helpful. That is especially true in the ever-evolving world of COVID-19. Q. We wish to emphasize that UnCruise Adventures sees providing a safe and responsive environment for all travelers as imperative. Privacy Policy | Site Map, U.S. Centers for Disease Control and Prevention, Cruise Lines International Association (CLIA) voluntary suspension. This is a decision determined by your insurance policyholder and not UnCruise Adventures. None of us can be certain of each outcome but we are confident in our ability to support our guests and crew while continuing to provide an unforgettable adventure on our small American-owned and -operated boats. A free inside look at company reviews and salaries posted anonymously by employees. I suggest you book direct with the cruise company Uncruise Adventures as you may save money. No port calls of any kind or any outside touch points with other humans once aboard the boat. One of the first U.S. cruises to resume sailing amid the novel coronavirus pandemic was cut short after a passenger tested positive for COVID-19. At no time did guests or crew show any outward symptoms of any kind. With months of preparation we were still able to pivot quickly in response to this event,” the UnCruise statement continued. Guests viewed this trip as a success, even in quarantine. No crew rotations during the Alaska season. The UnCruise Adventures ship Wilderness Adventurer departs the Port of Juneau on Saturday, Aug. 1, 2020. Guests and crew had an outrageously fun time in the wilderness. Expanded off vessel activities starting early and ending late in the day. With months of preparation, we were still able to pivot quickly in response to this event. Added portable fans to the dining room, lounge, and passageways to move air. Thorough crew health testing and evaluation. He’s wearing a Uncruise face mask like the ones issued to passengers on the Wilderness Adventurer on … UnCruise emphasized that it sees “a safe and responsive environment for all travelers as imperative. See added safety protocols below. All guests’ cabins with exterior windows or doors or both. UnCruise is confident in their ability to support guests and crew while continuing to provide an unforgettable adventure on small American-owned and -operated boats. Like us on Facebook to see similar stories, Florida's first-come, first-serve Covid-19 vaccination plan for the elderly leads to scramble, Miguel Cardona, Biden’s Pick for Education Secretary, Stares Down a Long To-Do List. The cruise departed Juneau on Aug. 1, with 36 guests and 30 crew members on board. UnCruise Adventures is not a member of the Cruise Lines International Association, an industry trade group, which did not have comment. With the spotlight on the cruise and small boat industry, we understand there are risks in operating and travel in general. Assigned life jackets and other adventure equipment to guests for the duration of the cruise. We suggest guests test in accordance with the timeline required by the local destination. Next are listed the UnCruise ships, their deployments … Guests pre-arrival testing under 3 or 5-day Alaska criteria. Canceled 10 weeks in Alaska and the Pacific Northwest. Most travel insurance providers are not offering the ability to cancel with a refund or approving claims for Coronavirus related fear of travel issues. This situation continues to be fluid, and we will constantly monitor developments as they arise and adapt accordingly. UnCruise Pre-Cruise & Embarkation Safety. Required negative COVID-19 testing certificate presented pre-embarkation. Explore destinations such as Alaska, the Hawaiian Islands, Mexico's Sea of Cortez, the Galapagos Islands, the San Juan Islands, and more. For example during transfers on/off vessels. They operate boutique yachts and small boats carrying 22-86 guests on voyages in Alaska, Hawaiian Islands, Mexico’s Sea of Cortés, Columbia & Snake Rivers, coastal Washington, Galápagos, Costa Rica, Panama, Belize, Guatemala, and Colombia. In 2019, UnCruise Adventures was picked as the top adventure … The itinerary included scenic cruising but no calls at any communities. Please contact pr@uncruise.com. A retest a couple of days later showed a negative result for the same guest. Who do we contact for more information? The decision was made after a passenger on the boat was notified of a positive result on a COVID-19 test. Onboard supply of personal protective equipment (PPR) including face shields, gloves, and face masks for the crew. The no-sail order put in place by the U.S. Centers for Disease Control and Prevention only applies to ships with more than 250 passengers and crew. Our focal point is to continue to improve for the future of travel and our industry. Kept passageway doors to the exterior open to allow airflow. Show full articles without "Continue Reading" button for {0} hours. Created COVID-19 policy that included contingency planning, phone trees, and drills. Our guests and crew always come first, and we want to assure you that their health and well-being is our top priority. All precautions were taken, as supported by public health authorities and interim guidelines. Are these onboard protocols for all UnCruise Adventures itineraries? Completed pre-travel health questionnaires. Kept cabin doors open after twice-daily cleaning. From all of us at the UnCruise Adventures family, thank you and be safe. You can see more on how the new small-boat coalition has become a united voice in preparing to safely return to travel. We restart operations in April 2021. Crew to exercise social distancing best practices at all times. Pre-boarding screening protocols administered by our crew and denial of boarding to guests with: Uncruise managed pre-cruise transportation directly to our vessel. UnCruise Adventures One of the first U.S. cruises to resume sailing amid the novel coronavirus pandemic was cut short after a passenger tested positive for COVID-19. (Updated 1:19 p.m. EDT) -- None of the UnCruise Adventures' passengers or crew who were quarantined in Alaska after a positive COVID-19 test from a guest scrapped the cruise -- … * We do not endorse any specific testing site or option. It is essential to note that the no-sail order for cruises put in place by the U.S. Centers for Disease Control and Prevention only applies to ships with more than 250 passengers and crew. Electrostatic sprayers for added sanitization. All inclusive food and booze - great! UnCruise COVID-19 case in Alaska is … This helped reduce group activity. Crew testing before boarding vessel with 2-week isolation prior to boarding guests. WHO: Coronavirus disease (COVID-19) outbreak, Alaska.gov: COVID-19 Traveler Information, C-19 Locator Tool: National Testing Sites. Q. Also instructed guests on the value of opening cabin windows and spending leisure time on deck. Carried 100 COVID -19 testing kits aboard the vessel. UnCruise Adventures was the first U.S. cruise operator to test the waters during the COVID-19 pandemic and resume business since cruise lines worldwide stopped sailing in … No pre-boarding meetings. A handful of cruise lines — mostly river lines — already have restarted sailings in Europe , where coronavirus case counts have come down significantly in recent months. Unique Alaska signage throughout vessel concerning the value of masks and social distancing. Prior to arrival, guests are encouraged to minimize contact and must complete a COVID-19 test that meets the entry requirements for UnCruise and the arrival state. “All guests have been informed and will quarantine until the State of Alaska deems it safe for them to return home.”. Please note, we are experiencing a high volume of calls and emails and are working to get back with you as soon as possible. A statement from the City and Borough of Juneau said the guest took the 5-day testing option prior to their departure from home with a negative result, as required to embark on the Wilderness Adventurer. Six new episodes have now been released across all major podcast platforms. Have just got back from a 7 day Baja's Whale Bounty trip and had a great time. Detailed crew response plan in the event of any suspected outbreaks. Our focal point is to continue to improve for the future of travel and our industry. Crew training compliant with federal procedures including thorough PPE equipment training for all crew members. Q. All association members had previously canceled the 2020 season. Zero illness on board amongst guests and crew. If you are a member of the press or an inquiring journalist, we are happy to hear from you. Will departures and protocols change? Subsequently, we have opted to cancel all future 2020 Alaska and Pacific Northwest departures. As such guests are requested to bring masks to last the duration of your adventure experience. We hope you are excited to join us on board our small boat adventures when travel emerges and rapid testing in more widely available. These are small group outdoor events in open air. UnCruise Adventures is the fourth cruise company around the world to attempt a restart to cruising in recent weeks only to be caught up in a COVID-related crisis. Q. The UnCruise Adventures ship Wilderness Adventurer departs the Port of Juneau on Saturday, Aug. 1, 2020. These touchpoints reinforced policy aboard and the need for the guest to be part of this success by isolating and traveling safe prior to boarding in Juneau. Contact tracing was implemented immediately upon notification of positive test by Alaska official's land side. There were 66 people, 36 guests and 30 crew members, on board the ship. You can see the full details and timeline in our recent press release. Testing is required for all guests for our itineraries. We are exempt from this order, and our U.S.-based, U.S.-flagged, U.S.-crewed vessels have put initiatives in place to advocate for the betterment of small boat travel and its guests. Completed pre-travel health questionnaires. Quark Expeditions, the recognized leader in Polar Adventures, has unveiled the most comprehensive, traveler-focused COVID policy in the travel industry.Quark Expeditions S.A.F.E. Hosted by industry veteran, and UnCruise Adventures CEO, Dan Blanchard, the curated audio stories are 30 to 45 minutes long and will be released monthly. The episodes will feature industry experts, travellers, adventurers, … “This unprecedented virus requires unprecedented standards and continues to change. A limited supply will also be available on board if you forget. No interior or below deck cabins used. The Wilderness Adventurer returned to Juneau early and all guests were quarantined. The Wilderness Adventurer returned to Juneau after a passenger tested positive for COVID-19. We suggest guests test in accordance with the timeline required by the local destination. IMPORTANT: Due to the Coronavirus pandemic, on March 23, 2020, UnCruise Adventures announced that partially suspends operations (due to the USA-imposed travel restrictions) in the regions Central America (Panama and Costa Rica), Baja Mexico, Hawaii, Pacific Northwest and Alaska (roundtrips from Juneau on 7-night "Glacier Bay" itinerary). The recent Cruise Lines International Association (CLIA) voluntary suspension includes CLIA member cruise lines and not small boat adventures like ours. Last week the Wilderness Adventurer, operated by Uncruise, turned around halfway through its first trip of the season after a passenger got a call saying he had tested positive for COVID-19 at … In the case that there is a future suspension that affects you, either an UnCruise Adventures sales counselor or your travel advisor will notify you directly. UnCruise Adventures offers small ship cruises focused on wilderness, wildlife, and culture. All of our COVID-19 mitigation planning paid off and worked. On Aug. 1, the ship was the first tourism passenger ship to sail in Southeast Alaska during the COVID … Our UnCruise Adventures CEO, Dan Blanchard, has been the architect behind the formation of the U.S. Overnight Passenger Small-Boat Operators Coalition. Will UnCruise Adventures be canceling cruises due to COVID-19? Yes, these health and safety protocols are currently required to minimize risk for all of our upcoming departures in 2021. The … Provided 4 touchpoints, directly with guests, one month prior to the cruise. “UnCruise has been immediately responsive today and is working with state and local EOCs to make sure they’re protecting guests and the community,” said Mila Cosgrove, incident commander with the Juneau emergency center. UnCruise sailing ends early with COVID-19 case, Alaska season canceled TAGS: Environmental Health Americas & Caribbean UnCruise Adventures coronavirus Alaska Dan Blanchard quarantine 'With months of preparation, we were still able to pivot quickly in response to this event,' Capt. Where can I find more information and testing options? Guests were strongly encouraged to do 1-week isolation prior to departing to Alaska. We will continue to update the requirements for other itineraries as they are available. The Wilderness Adventurer, an Uncruise Adventures boat, tied up in Juneau on July 31, 2020. If you’re looking for ships with a small footprint and wish to travel with an intimate group of like-minded passengers, UnCruise Adventures could be a perfect match. Provided a private meeting area in Juneau as a “group bubble” while guests waited to board our adventure cruise. Q. See new itinerary dates and rates for 2021-22 here. Experience Baja's bounty on this 7-night island-hopping adventure cruise. ​​​​Daily temperature checks for guests and crew. We thank those that have worked rapidly to isolate and implement the appropriate processes as we determine the next steps.”. Added Expedition staff in order to provide additional activities with small groups of 6-11 people. Set aside isolation rooms onboard the vessel. Both domestically and internationally safety has always been at the forefront of what we do. UnCruise Adventures isn’t the first cruise operator in the world to resume sailings. What are the UnCruise Adventures onboard protocols for COVID-19? Our 2020 sailing season was suspended. Pre-arranged hotel rooms for guests in case we needed to isolate ashore. We look forward to experiencing life on the outside together again—rain or shine. You can also email sales@uncruise.com for additional assistance with an experienced sales counselor. Encouraged guests to arrive on the day of boarding to minimize local contact upon arrival in Juneau. Upon arrival, … Use of personal protective gear such as masks during certain events and as situations may require. You can reach an UnCruise sales counselor at sales@uncruise.com or contact your travel advisor directly. The vessel returned to Juneau and all guests disembarked to quarantine at a hotel. “With the spotlight on the cruise and small-boat industry we understand there are risks in operating and travel in general. Uncruise Adventures CEO Dan Blanchard on July 31, 2020. A second test was taken upon arrival at the Juneau International Airport, which resulted in a positive result. For now, our comfort zone for return to travel is simple: Isolate, test, and use reasonable caution while aboard our vessels, including: Q. On August 4, 2020, a guest aboard the Wilderness Adventurer received a positive COVID-19 test result from the State of Alaska. Masks will be required when direct contact with people is planned. Q. All precautions were taken, as supported by public health authorities and interim guidelines. This is for informational purposes. Dan Blanchard said. This helped reduce group contact and provide better service. Sanitation of adventure gear and equipment after each guest's use. This was the guest’s second test following a negative test result provided upon boarding. Liz Perry, president and CEO of Travel Juneau, said the cruise company, passengers and crew worked hard to get the trip going. Often these adventures would span meal periods, so meals were packed with hiking, kayaking, and small boat adventures leaving fewer people on the boat. A passenger on UnCruise Adventures' first Alaska sailing who tested positive for coronavirus has subsequently tested negative. Microsoft may earn an Affiliate Commission if you purchase something through recommended links in this article. The company also canceled the rest of the 2020 Alaska season. Will our trip insurance protect us? UnCruise has been communicating with the Juneau Emergency Operations Center, the State of Alaska Emergency Operations Center, Public Health officials, and the U.S. Coast Guard. COVID Policy is an industry-leading program designed to bring much-needed peace of mind and reassurance to potential explorers as they once again start planning expedition travel in the coming months. The passenger received a phone call on Aug. 4 and with notification of a positive test. All normal COVID polices on masks, sanitation stations, physical distancing, 6/15 rule, no buffets, atomizing devices for cleaning, etc. This reduced exposure of crew by having individual or double person rooms. Sanitation rounds conducted four times daily with attention to all touchpoints, such as railings, handholds, doorknobs, etc. Cut capacity from 60 to 36 (40% reduction). 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